Privacy Policy for Lapio Relax B&B
Effective Date: 1 January 2025
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Lapio Relax B&B ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our Bed & Breakfast, website, or contact us. This policy complies with applicable Italian legislation, including Regulation (EU) 2016/679 (General Data Protection Regulation) and Italian Legislative Decree No. 196/2003 (Personal Data Protection Code) as amended by Legislative Decree No. 101/2018.
1. Information We Collect
We may collect the following types of information:
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a. Personal Information
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Name
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Contact details (email address, phone number, mailing address)
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Payment details (credit/debit card information, billing address)
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Identification details (e.g., passport or ID number, as required by local laws)
b. Non-Personal Information
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Browser type and version
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Device type
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IP address
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Website usage data (via cookies or similar tracking technologies)
c. Special Categories of Data
We may collect health-related information (e.g., dietary preferences or accessibility requirements) to enhance your stay. This information is collected with your explicit consent.
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2. How We Use Your Information
Your information is used for the following purposes:
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To process and confirm reservations.
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To communicate with you regarding your stay.
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To comply with legal requirements, such as guest registration laws under Italian Public Safety Legislation (Article 109 TULPS).
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To improve our services and tailor your experience.
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To send promotional offers (with your consent).
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it in the following situations:
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Service Providers: With trusted third parties (e.g., payment processors) necessary for business operations.
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Legal Requirements: When required by law or to protect our rights.
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Consent: With your explicit consent for specific purposes.
4. Data Storage and Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. This includes secure servers, encryption, and restricted access. However, no method of transmission over the internet or electronic storage is 100% secure.
Your personal data is stored and processed in compliance with Regulation (EU) 2016/679 and Italian Legislative Decree No. 196/2003.
5. Your Rights
You have the following rights regarding your personal data:
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Access: Request a copy of your information.
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Correction: Request corrections to inaccurate or incomplete data.
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Deletion: Request the deletion of your data, subject to legal requirements.
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Withdraw Consent: Withdraw consent for specific uses of your data.
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Opt-Out: Unsubscribe from promotional communications.
To exercise these rights, please contact us at info@lapiorelaxbnb.com. Requests will be handled in compliance with Regulation (EU) 2016/679 and Italian data protection laws.
6. Cookies and Tracking Technologies
We use cookies to improve your browsing experience and analyze website traffic. You can manage cookie preferences through your browser settings. For more details, refer to our Cookie Policy, which adheres to Italian and EU e-Privacy Directives.
7. Children's Privacy
Lapio Relax B&B does not knowingly collect information from individuals under the age of 18 without parental consent. If you believe we have collected such information, please contact us immediately.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Your continued use of our services after updates constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
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Lapio Relax B&B
🚩 Contrada Vignedogniche, 4 – Lapio (AV), Italy
📞 +39 3773792232